Cynthia is fantastic. She has answered all of my questions quickly and made me understand the patent process better as I am unfamiliar with it. Patent law is VERY tricky, and she is very knowledgeable and knows what she's talking about. She was also more than happy to answer other legal question not necessarily regarding the patent itself. I am so glad I picked Cynthia to assist me during my patent process, and I highly recommend her! Highly recommended.